Returns + Exchanges
Returns & Exchanges Policy – Papi Swim
We want you to love your swimwear! If you're not completely satisfied with your purchase, we offer exchanges and store credit—no refunds will be issued.
📦 Returns & Exchanges
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Exchanges and returns for store credit are accepted within 30 days of the delivery date.
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Items must meet all return qualifications (see below).
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Strictly no refunds.
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For hygiene reasons, please try on swim trunks over clean underwear.
✅ Return Qualifications
To be eligible for a return or exchange, items must:
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Be unworn, unwashed, and unaltered
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Have no visible signs of use (e.g., deodorant or cosmetic stains, scents, hygienic residue)
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Include all original tags and packaging
🚫 Non-Returnable Items
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Items marked as Final Sale
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Swimwear that has been worn or has tags removed
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Any item returned outside the 30-day window
⚠️ Important Notes
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Color Variations: Due to screen differences, colors may vary slightly and are not considered defects.
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Print Placement: Print layout may vary between pieces and is not considered a defect.
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Care Instructions: Exposure to hot tubs, heavily chlorinated pools, or lotions may cause fading or yellowing—this is not a product defect. Please follow care instructions on the label.
📭 Shipping Issues
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Invalid Addresses: Orders returned due to incorrect or insufficient address will require the customer to purchase a new shipping label.
🌍 International Orders
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All international orders may be subject to VAT or import taxes, which are the buyer's responsibility.
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If a package is rejected by the customer, store credit will be issued once the item is returned—no refunds.